Shipping Policy

At Little Tots Montessori, we are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times may vary depending on your location and the products ordered.

New Zealand

• Estimated Delivery: 3–10 business days

Australia

• Estimated Delivery: 5–15 business days

International Orders

• Estimated Delivery: 7–25 business days

Please note that delivery estimates are provided as a guide and may be affected by factors outside our control, including customs processing, carrier delays, weather conditions, and peak holiday periods.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and order size.

From time to time, we may offer free shipping promotions. Any applicable shipping offers will be clearly displayed on our website.

Tracking Your Order

Where tracking is available, you will receive a shipping confirmation email containing your tracking information once your order has been dispatched.

If you have not received tracking details within a reasonable timeframe, please contact us at:

customer@littletotsmontessori.com

Multiple Shipments

To ensure the fastest possible delivery, some orders may be shipped separately. If your order contains multiple items, they may arrive in different packages and on different dates.

Delays

While we strive to meet all estimated delivery timeframes, occasional delays can occur due to courier networks, customs clearance, or unforeseen circumstances. We appreciate your patience and understanding should any delays arise.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. Little Tots Montessori is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your shipping details, please contact us as soon as possible at customer@littletotsmontessori.com.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to investigate and help resolve the issue.

Contact Us

If you have any questions about shipping or your order, please contact us:

📧 customer@littletotsmontessori.com

Thank you for shopping with Little Tots Montessori.